PMTrackers Customer Agreement

This Agreement is between the customer (“Customer”) and ProctorSoftware UK Ltd (“ProctorSoftware”). “Customer” means the individual or entity accepting this Agreement. If you are accepting on behalf of a company or organization, you confirm that you have authority to bind that entity, and all references to “you” or “Customer” apply to that entity.

By clicking “Agree” (or a similar button), or by using or accessing the PMTrackers products or services, you agree to the terms of this Agreement. If you do not agree, do not use the products or services.

This Agreement covers your use of PMTrackers’ hosted (cloud-based) software and related services.

1. Scope

This Agreement applies to:

  • PMTrackers’ web-based platform and services (“Cloud Services”),
  • Related updates, support, and content.
2. Accounts and Access

You must create an account to use the Cloud Services. You are responsible for maintaining account credentials and all activities under your account.

3. Customer Data

You retain full ownership of any content or data hosted through the Services. We do not access your project content unless you give written permission for support purposes.

4. Subscription and Payment

Licenses are typically provided on an annual subscription basis. Payment terms are as set out in your order or quotation.

5. Confidentiality

Both parties will protect each other’s confidential information, including source code, project documents, technical configurations, and proprietary business data.

6. Intellectual Property

All intellectual property in the software and services belongs to Proctor Software. You are granted only the rights expressly stated in this Agreement.

7. Term and Termination

This Agreement remains in effect until:

  • Your subscription or license ends, or
  • Either party terminates for material breach.
8. Disclaimers and Liability

The software is provided “as-is”, without guarantees of performance, uptime, or error-free operation.

Our total liability under this Agreement is limited to the amount you paid in the 12 months before the claim.

9. Governing Law

This Agreement is governed by the laws of England and Wales, and disputes will be resolved exclusively in the courts of England and Wales.

10. Contact

For questions or notices, email: info@pmtrackers.com

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