PMTrackers Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you use our website and cloud-based services.

1. Scope

This policy applies to:

  • pmtrackers.com, proctorsoftware.com, and related pages
  • Our online tools, forms, and feedback systems
  • Communications with the PMTrackers/Proctor Software team by email or web forms

It does not cover third-party services you may access through our site (e.g., payment processors, external links), which have their own privacy practices.

2. Data We Collect

We collect:

  • Information you provide: Name, email, company name, feedback, and other details you submit when registering, filling forms, or testing products.
  • Usage data: Device type, browser, IP address, and site interactions (pages visited, time spent) via cookies or analytics tools.

We do not intentionally collect sensitive personal data (e.g., health, political, biometric).

3. How We Use Your Data

We use your data to:

  • Deliver and improve our services
  • Respond to your requests and support needs
  • Understand how our website is used
  • Contact you with updates or feedback requests (only if you opt in)
  • Maintain security and performance
4. Sharing Information

We never sell or rent your data. We may share limited data with trusted third-party providers (e.g., hosting or analytics) under strict confidentiality agreements.

5. Data Security

We store your data on secure servers and use encryption where appropriate. Only authorized team members have access.

While we take reasonable steps to protect your data, no system is 100% secure. Contact us immediately if you suspect misuse.

6. Project Content

Your project content remains private. We do not access, view, or use it unless:

  • You give written permission for support or troubleshooting, or
  • Required by law (e.g., court order).
7. Your Rights

You can request to:

  • Access, update, or delete your personal data
  • Opt out of marketing emails at any time
  • Communications with the PMTrackers/Proctor Software team by email or web forms

Contact us at info@pmtrackers.com

8. Data Retention

We keep your data only as long as needed to:

  • Provide services
  • Meet legal or reporting obligations
  • Or until you request deletion
9. Cookies

We use cookies to analyze traffic and improve your experience. You can manage cookies in your browser settings. Some features may not work if you disable them.

10. International Users

Our services are hosted in North America. If you access them from elsewhere, your data may be transferred and processed here.

11. Updates to This Policy

We may update this policy from time to time. Changes will be posted here with a new effective date. Significant updates may be sent by email (if applicable).

12. Contact

Questions or concerns? Email us at info@pmtrackers.com

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